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12 articles
Identifying Symptoms of a Locked PhoneRecognizing Signs That Your Phone May Be Locked and What to Do Next
Exploring the Advantages of Installing Our AppDiscover the Benefits of Having Our App on Your Device
Dealing with a Lost or Stolen SIM CardGuidelines for Handling Lost or Stolen SIM Cards and What to Do Next
Contacting Customer Service: How to Reach UsGuidelines for Getting in Touch with Our Customer Service Team
How do I get an account number and PIN to port-out a number in the US?If you are switching phone carriers in the US you can easily keep your current phone number. We'll show you the process.
How do I get a NIP code to port in a number in Mexico?If you are switching phone carriers in Mexico you can easily keep your current phone number. We'll show you the process.
How do I port out my number in the US?This guide on portability will walk you through the process of changing your mobile service carrier in the US, making the process smooth and stress-free.
Frequently Asked Questions about porting a number in the USThese are some of the most common questions regarding the porting process in the US, along with their answers.
Frequently Asked Questions about porting a number in MexicoThese are some of the most common questions regarding the porting process in Mexico, along with their answers.
How do I port out my number in Mexico?This guide on portability will walk you through the process of changing your mobile service carrier in Mexico, making the process smooth and stress-free.
How do Unlimited Service plans work?It is crucial to understand how mobile plans that are advertised as Unlimited Services work, specially when it comes to mobile data service.
What is "Throttling" or Low-Speed data?If you have an "unlimited" cellphone plan, you should know that this service comes with an important condition: the Fair Usage Policy (FUP). Below, we'll look at what this means.