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How to Activate Your eSIM
Updated over 8 months ago

Activating your eSIM is a simple process, but it may vary slightly depending on your device and carrier. Follow these steps to successfully activate your eSIM:

  1. Check Device Compatibility:

  • Before proceeding, make sure your device supports eSIM technology. Most modern smartphones, tablets, and smartwatches offer eSIM support, but it's always best to confirm compatibility with your device's manufacturer.

2. Obtain an eSIM Activation Code:

  • Contact OXIO to obtain an eSIM activation code. This code is usually provided in the form of a QR code or a numeric code.

3. Access eSIM Settings:

  • Go to the settings menu on your device and navigate to the section related to cellular or mobile network settings. Look for an option labeled as "eSIM" or "Mobile Plans" to access eSIM settings.

4. Add the eSIM:

  • Select the option to add a new cellular plan or eSIM profile. You may be prompted to scan the QR code provided by your carrier or enter the activation code manually.

5. Scan the QR Code or Enter the Activation Code:

  • If you received a QR code, use your device's camera to scan it. Alternatively, if you received a numeric activation code, enter it manually when prompted.

6. Complete the Activation Process:

  • Follow the on-screen instructions to complete the activation process. This may involve confirming your identity, accepting terms and conditions, and selecting desired cellular plan options.

7. Restart the Device (if necessary):

  • After completing the activation process, restart your device to apply the changes. This step may not be necessary for all devices but can help ensure the eSIM is activated correctly.

8. Confirm Activation:

  • Once your device has restarted, verify the cellular or mobile network settings to confirm the eSIM has been activated correctly. You should see your new cellular plan listed alongside any existing plans.

9. Troubleshooting (if necessary):

  • If you encounter any issues during the activation process, such as error messages or connectivity problems, refer to your device's user manual or contact OXIO's customer service for assistance.

10. Enjoy Your eSIM:

  • Congratulations! Your eSIM is now activated, and you can enjoy the benefits of cellular connectivity without needing a physical SIM card. Make sure to manage your eSIM settings and plans as needed through your device's settings menu.

By following these steps, you can easily activate your eSIM and start using your device on OXIO's network.

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